Terms and Conditions

About Us

DragonstyleTCM is the premier Chinese herbal pharmacy in Ireland, we are dedicated to providing our customers with the best service. Please feel free to discuss any query you may have by contacting us at: info@dragontcm.com 

Business details:

Dragonstyle Herbs, Acupuncture & Holistics 
122 Church Street Upper 
Dublin-7
D07 A72K

Phone: +353 87 0536777, +353 86 2553592

Email: info@dragontcm.com

These are the terms and conditions of our agreement which apply to all purchases of our online products by you from Dragonstyle Herbs, Acupuncture & Holistics via online store and you should read them carefully. By processing an order, you agree to and accept these terms and conditions. Terms may be alter if necessary and therefore you should check them before you make a new purchase. Any variation of these Conditions shall be inapplicable unless agreed in writing by Dragonstyle Herbs, Acupuncture & Holistics. To purchase from Dragonstyle Herbs, Acupuncture & Holistics you must provide us with proof of a consultation with either a registered herbalist or medical practitioner. Consultation is avaiable for €35, by contacting Dragonstyle Herbs, Acupuncture & Holistics via email or phone. 

If you are currently on a prescription of western medicine please provide us details of same.

You should never discontinue your western medicine prescription without approval from your medical practitioner. 

If we do not hear from you within 5 working days, we will refund your fee, which can take up to 10 working days to be credited to your account.

Your use of this web site and any purchase by you on this web site of any products is governed by Irish Law and will be deemed to have taken place in Ireland and subject to the exclusive jurisdiction of the Irish courts

Making a Purchase

How to make a purchase it’s just a few clicks away, browse our online store, and click on any product that you may wish to purchase and put them into the shopping cart. After you have finished your selection, please provide your postal address and click on “Proceed to checkout”, you will experience a pop up “MEDICAL PRECAUTION”, please read the content of this pop up carefully before proceeding to the checkout section. Before finalising the purchase you will be required to confirm that you agree with the terms and conditions of website or app. We accept all major credit card payment including Visa and MasterCard. 

No contract will exist between you and Dragonstyle Herbs, Acupuncture & Holistics until Dragonstyle Herbs, Acupuncture & Holistics accepts your order by email confirming that your order has been received and you have provided aforesaid documentation. We are under no obligation to accept your order, but would normally do so where the product is available.

Description and Price

Most of our products range are made in store with the finest quality grade A herbs, as these herbs are organic, the pills produced in the process, can vary slightly in colour, texture, and weight. These variations will not in any way adversely effect the performance of our products.

All of our other patent formulas are of the highest quality and are directly sourced from the manufacturers either from China or Hong Kong. 

Price and availability of products are subject to change and we reserve the right to withdraw any product from sale or to correct any error on the website or app without notice and without incurring any liability. The prices given in our product online store are for information purposes only and do not represent an offer. No contract will come into existence until the customer’s order (however given) is accepted. Invoices will be raised for prices current at the time of order. The price of the products will be the price quoted in the online store whether through website or our app.

 

We will notify you of our acceptance of your order by email shortly after we receive it, please note that the product will only be released once you comply with the terms provided in the “Making a Purchase” section of this document, and at that point, a contract between us will be in place based on these terms and conditions. 

Product Suitability

Dragonstyle Herbs, Acupuncture & Holistics’ products are used for a wide variety of purposes; it is the absolute responsibility of the customer and consumer to ensure that the products are appropriately used with the pre consultation of a registered herbalist. A registered herbalist can be sourced by contacting one of Ireland’s Chinese Herbal Medicine professional bodies i.e. ACHI (Association of Chinese Herbalist in Ireland) or IRCHM (Irish Register of Chinese Herbal Medicine)

If you require any consultation in relation to Chinese medicine, do not hesitate to contact us at: info@dragontcm.com 

Ownership of Goods

Goods remain the property of Dragonstyle Herbs, Acupuncture & Holistics until you agree with the terms and conditions and payment is made in full.

Shipping and Handling

Delivery is available worldwide. In addition to the price of the goods, you will have to pay our delivery charges as quoted in the Website at the time we accept your order. Postage and Packaging charges are calculated by weight. We use An post Ireland for out deliveries*.

* Please be aware that the delivery time can vary due to circumstance outside of our control due to the fact that we have out sourced our delivery operations.

Delivery Schedule

Order online or by telephone and we make every effort to despatch within 24 hours of order placement. Parcels will arrive to the customers based on the delivery schedule of An Post Ireland. Please note that any purchase over €6.80, will be provided with the tracking number. Please note that deliveries are made to the address you supply to us. 

Back Orders

In the case of orders for items not in stock, large quantities, special requests or due to unavoidable delays we endeavour to ensure despatch as soon as the product becomes available. You will always be emailed with the option to cancel your order if you would rather not wait.

Credit Card Security

Please note that our payment platform is out sourced to Stripe, one of the most secure
payment systems available worldwide. Please visit www.stripe.com or 

https://stripe.com/docs/security/stripe  for further information.

Guarantee

Dragonstyle Herbs, Acupuncture & Holistics warrants that Services and Goods will at the time of Delivery correspond to the description given by Dragonstyle Herbs, Acupuncture & Holistics. The products which are sold via this website or app are in compliance with the medical ethics of a qualified and registered herbalist within Ireland. 

Disclaimer

Improper use any of our products, please strictly follow the cautions provided on our products. Dragonstyle Herbs, Acupuncture & Holistics will not take any responsibility/liability for any damage caused by not following the product cautions or directions.

The information found on this website or app is health information and advice only. It is not intended to be a substitution for comprehensive diagnosis provided by the medical professional or registered herbalist. DragonstyleTCM does not make any claims to completely cure any serious health condition or disease.

Storage

Please follow storage instructions provided on our products (where applicable).

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Dragon TCM

Dragonstyle Herbs, Acupuncture and Holistics is Ireland’s premium supplier of the finest quality Chinese Herbs a provider of Traditional Chinese Medicine therapies and Holistic treatments – A one-stop shop for all your health and beauty needs !

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